We build AI that handles the work you shouldn't have to do.
Mentiq creates purpose-built AI software that automates complex, high-stakes business operations — starting with chargeback protection for e-commerce merchants.
E-commerce merchants lose billions to chargebacks every year. Most of it is preventable.
For Shopify merchants in the EU, the problem is worse. Carrier portals delete proof of delivery within weeks. Dispute deadlines are tight. Bank reason codes are incomprehensible. And none of the existing tools integrate with Italian or European carriers.
The result: merchants either spend hours defending disputes manually, or they give up and absorb the loss. Either way, they lose.
Automatic chargeback protection for Shopify merchants.
From order fulfilled to defense ready. Automatically.
Aegis runs silently in the background. It collects proof of delivery the moment a package is delivered — before carrier portals delete it. When a dispute arrives, it generates a complete defense package in the right language, for the right bank. Zero manual work.
Proof of Delivery Harvesting
Aegis connects to BRT, GLS, Poste Italiane, DHL, Sendcloud and more. The moment an order is delivered, we capture and store the PoD — before the 30-day deletion window closes.
AI-Generated Defense Packages
When a dispute arrives, our AI analyzes the reason code, retrieves the PoD, and generates a complete rebuttal letter in the language of the issuing bank. Ready to submit in minutes, not hours.
Dispute Ratio Monitoring
Real-time visibility into your dispute ratio. We alert you before you approach the 1% threshold that triggers Shopify Payments suspension — giving you time to act, not react.
European Carrier Coverage
The only solution that natively integrates with Italian and EU carriers. BRT, GLS, Poste Italiane, DHL, Sendcloud, Shippo, and 17track — all covered out of the box.
How it works
Install Aegis on your Shopify store. Takes 30 seconds.
Aegis automatically collects proof of delivery for every order.
When a dispute arrives, your defense package is already waiting.
Built by engineers who understand the problem.
Mentiq is a software company founded by a group of software engineers specialized in AI. We don't build generic AI tools. We build focused, opinionated software for specific, high-value business problems — the kind where getting it right matters.
Our approach is simple: identify a problem that costs businesses real money, understand it deeply, and build the most effective automated solution possible. Aegis is our first product. It won't be our last.
We are backed by operators and investors who believe that the next generation of business software won't look like software at all — it will look like having an expert on your team who never sleeps, never misses a deadline, and always knows exactly what to do.
To make AI-powered automation accessible to every business, starting with the operations that matter most — the ones that protect revenue, reduce risk, and create resilience.
What we believe
The best software does one thing extraordinarily well. We build narrow, deep solutions — not platforms.
The best outcome is one where you don't notice the software working. It just works. That's what we build toward.
We operate in high-stakes environments. Merchants trust us with their revenue. That means we ship conservatively, monitor obsessively, and communicate transparently.
Be among the first merchants protected by Aegis.
We are onboarding a limited number of Shopify merchants for our beta program. Early access is free. All we ask is your feedback.
- Free during the entire beta period
- Direct access to the founding team
- Influence the product roadmap
- Priority pricing when we launch
We will contact you within 48 hours. No spam, ever.